RATIONAL
Eileen Kowles serves as a Key Account Project Manager at RATIONAL AG since August 2018, focusing on customer care and aligning goals with corporate objectives in the commercial kitchen equipment sector. Prior to this role, Eileen held multiple positions at BONECO North America Corp., including Customer Care Team Manager and Operations Manager, where contributions included driving customer experience improvements and managing operational efficiency. Eileen's experience also encompasses a role at General Electric as Commercial Product Training Manager, where significant achievements included creating a comprehensive training program for 200+ customers. Earlier, Eileen was Customer Service Manager at Coleman Powermate, achieving high performance in order processing and inventory management. Eileen holds a Bachelor of Arts degree from Saint Mary's University of Minnesota.
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RATIONAL
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For more than 50 years it has been our mission to provide our customers with the best tool for cooking. Starting out in 1973 with only 18 employees, our success has been built on an unwavering commitment to a shared goal of continually creating value for our customers. Yet our company has never just been content with being a mechanical engineer. We see ourselves as an innovative solutions provider. Above all else, our utmost priority is to satisfy our customers. This vision has transformed RATIONAL into a global market and technology leader. As such, 140 million dishes are prepared daily around the world in RATIONAL units. With over 1,000,000 RATIONAL units on the market, our cooking systems have become a standard in professional kitchens all over the world. According to our 2018 Kantar TNS study, 98 % of our customers in the relevant German, British and US-American markets confirm that we are on the right track: they would recommend us.