RATIONAL
Maria Fernanda Guzmán S has extensive experience in key account management and business development, currently serving as a Key Account Manager at RATIONAL AG since January 2023. Prior to this role, Maria Fernanda worked at Sodexo for nearly 14 years, where positions included Business Development Manager and Senior Customer Service Executive, focusing on client retention strategies across Latin America. Additional roles at Sodexo encompassed Client Relation Executive and Loyalty Clients Analyst, with responsibilities in program development and customer satisfaction analysis. Earlier in their career, Maria Fernanda worked as a Customer Service Analyst at KPMG, evaluating and reporting on client satisfaction to support retention strategies. Educational qualifications include a Strategic Management degree and a Bachelor's in Social Communication and Journalism, both from Universidad de La Sabana.
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RATIONAL
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For more than 50 years it has been our mission to provide our customers with the best tool for cooking. Starting out in 1973 with only 18 employees, our success has been built on an unwavering commitment to a shared goal of continually creating value for our customers. Yet our company has never just been content with being a mechanical engineer. We see ourselves as an innovative solutions provider. Above all else, our utmost priority is to satisfy our customers. This vision has transformed RATIONAL into a global market and technology leader. As such, 140 million dishes are prepared daily around the world in RATIONAL units. With over 1,000,000 RATIONAL units on the market, our cooking systems have become a standard in professional kitchens all over the world. According to our 2018 Kantar TNS study, 98 % of our customers in the relevant German, British and US-American markets confirm that we are on the right track: they would recommend us.