Raya CX
Ahmed Refky is an accomplished executive with extensive experience in business consulting, turnaround management, and strategic development. Currently serving as the Chief Executive Officer at Planovate since March 2023, Ahmed Refky also holds the position of Vice Chairman and Chief Executive Officer at Raya CX since January 2020, and is a Non-Executive Board Member at Maadi Technology Park. With a notable career spanning from 1987 to the present, Ahmed Refky has held key roles in various organizations including Managing Partner at Nutri Selections, Country Manager at Convergys, and Senior Vice President at Xceed, where significant growth and expansion initiatives were implemented. Educational background includes a Bachelor of Science in Computer & Automatic Control from Ain Shams University and advanced studies at IMD.
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Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.