Hossam Fouad

Head Of Global Operations at Raya CX

Hossam Fouad has held various managerial positions in renowned companies such as Raya CX, Ministry of Transport & Communications, Western Union, Lenovo, and Teleperformance Egypt. With a background in law from Alexandria University and experience in operations management, Hossam has successfully led teams and directed operational strategies to achieve departmental objectives while ensuring client satisfaction and compliance to industry standards.

Location

Dubai, United Arab Emirates

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Raya CX

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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.


Headquarters

Giza , Egypt

Employees

5,001-10,000

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