Raya CX
Mai Rashad has experience in various roles such as Senior Executive MIS Analyst, Business Analyst, Workforce Management Analyst, Co trainer, and Customer Service Representative. Mai has a Bachelor of Arts degree in Mass Communication/Media Studies from Ain Shams University. Mai is responsible for creating strategies for information management systems, delivering training, setting schedules, providing customer service, and maintaining customer satisfaction.
Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.