Raya CX
Mohamed Karim is an experienced Operations Call Center Manager with a background in overseeing the smooth delivery of services to customers, handling complaints and inquiries. Mohamed has also held various managerial roles in customer support, operations, and team leadership in companies such as Raya CX, Andalusia Group for Medical Services, elmenus, and Raya Contact Center. With a degree in Accounting from Helwan University Cairo, Mohamed has demonstrated a strong track record in setting and meeting performance targets, managing operations, and providing leadership to diverse teams.
Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.