Raya CX
Mostafa Fawzy is currently the Performance Analytics Lead at Raya CX. With experience as a Project Manager at Capiter, Account Manager Team Lead at talabat, Credit & Collections Analyst at Etisalat, and Management Information System Supervisor at Raya Contact Center. Mostafa has also worked as an MIS Specialist, Quality Assurance Analyst, Quality Assurance Specialist, and Customer Service Specialist throughout their career. Mostafa holds a Bachelor's degree in Art History, Criticism, and Conservation from Minia University.
Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.