Raya CX
Reham Essa is an experienced MIS Analyst currently employed at Raya CX since April 2023. Previously, Reham served as a Business Intelligence Trainee at the Information Technology Institute (ITI) from November 2022 to March 2023 and completed two summer internships at the National Telecommunication Institute (NTI) and ITI in July and August 2021, focusing on Python programming, AI mathematics, and machine learning frameworks. Reham holds a Bachelor's degree in Computer and Information Sciences with a specialization in Medical from Mansoura University and has completed a Nanodegree in AI Programming with Python from Udacity.
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Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.