RDI
Maimouna Ba has significant experience in customer service and technical support, currently serving as a Technical Support Agent at RDI Corporation since November 2021, where a focus on critical listening and creative problem-solving has ensured customer satisfaction. Previous roles include working as an Associate at Amazon and a Sales Associate at Gap, along with a brief training experience as a Streetwise trainee at Deutsche Bank. Early career involvement included tutoring and volunteering at YMCA of Greater New York, where Maimouna Ba developed leadership and mentoring skills. Maimouna Ba holds an Associate's degree in Computer Science from City University of New York-College of Staten Island, and another Associate's degree in Business Administration from Borough of Manhattan Community College, complemented by a high school diploma in Business and Technology from New Dorp High School.
RDI
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RDI is a comprehensive business solutions provider that strategically and consistently secures results for its clients, leading to ongoing success. Its suite of services, which includes digital marketing, IT management, market research and call center support, offers fully customizable solutions to meet each client’s individual needs. Founded in Cincinnati in 1978, RDI has grown to include 9 locations throughout North America. Employing more than 2,500 expert problem solvers, RDI empowers clients, ranging from mid-sized businesses to Fortune 500 companies, to overcome their biggest challenges and achieve their goals.