RDI
Nicholas Dion has a strong background in workforce management, call center operations, and customer service. With experience in various roles at RDI Corporation, Convergys, and Clear Channel Critical Mass Media, Nicholas has honed their skills in scheduling, monitoring call volume, and managing customer service programs. Their education includes a degree in Six Sigma Green Belt from Aveta Business Solutions.
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RDI
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RDI is a comprehensive business solutions provider that strategically and consistently secures results for its clients, leading to ongoing success. Its suite of services, which includes digital marketing, IT management, market research and call center support, offers fully customizable solutions to meet each client’s individual needs. Founded in Cincinnati in 1978, RDI has grown to include 9 locations throughout North America. Employing more than 2,500 expert problem solvers, RDI empowers clients, ranging from mid-sized businesses to Fortune 500 companies, to overcome their biggest challenges and achieve their goals.