Real Time Data Services
Ankur Arora is an experienced operations manager with a strong background in cloud telephony and unified communications. Currently serving as the Manager of Cloud Telephony Operations at Real Time Data Services, Ankur is responsible for guiding a team and ensuring efficient cloud-based telephony services. Previously, Ankur held multiple positions at Bharti Airtel Limited (UCITMS), culminating in the role of Head Operations Centre, where responsibilities included operational planning and enhancing employee engagement to achieve service excellence. Ankur's experience also encompasses designing call handling standards and improving customer satisfaction through effective support processes. Ankur holds a Post Graduate Diploma in Management from the Institute of Management Technology, Ghaziabad, and a Bachelor of Commerce from Delhi University.
Real Time Data Services
Real-Time Data Services (RTDS) is a global IT company specializing in Cloud technology and Cybersecurity. With over 14+ years of experience, we are leaders in cloud-based technologies, offering Application Hosting, Cyber security Services, Public Cloud, and Hosted Virtual Desktop Solutions. Our dedication to innovation has garnered us prestigious awards, including the Best Outsourced Technology Provider in the CPA Practice Advisor Reader's Choice Award 2023 and the Most Innovative Cloud Solutions Provider in the Global Business Awards. With a customer base of over 10,000+ worldwide, we are trusted to solve complex challenges, develop effective strategies, implement managed services, and modernize and secure cloud-based applications and infrastructure. Join our dynamic team of diverse professionals and become part of our innovative journey in shaping the future of technology.