Angel Tin

Ka Wai Tin is a Senior Customer Success Associate at Reap since February 2022, where responsibilities include building and implementing automated workflows, sourcing AI technologies to enhance efficiency, and developing strong relationships with key accounts for tailored product experiences. Prior experience includes roles as a Customer Success Specialist at SpaceshipHK, focusing on resolving customer queries and training teammates, a Customer Service Officer at Starkford Limited managing inbound queries, and a Research Assistant at The Chinese University of Hong Kong, creating teaching materials and editing publications. Ka Wai Tin holds a Bachelor of Arts in English from The Chinese University of Hong Kong and participated in a study abroad program at the University of South Carolina.