Giovana Terruggi Lopes

Giovana Terruggi Lopes is a skilled professional with a background in customer experience and success management, currently serving as a Customer Experience Manager at Redbelt Security since December 2022. Previously, Giovana held the position of Customer Success Manager at Revelo, where responsibilities included defining processes, onboarding, and enhancing customer retention. Earlier experience encompasses roles at Uber as an Inside Sales Account Representative, focused on sales techniques and pipeline management, and at Indeed.com as a Content Acquisition Senior Associate, where team development and project management were key responsibilities. Giovana's career also includes marketing roles at Senac São Paulo and Mitre Realty, as well as experience in communications planning and production during earlier positions. Giovana holds a degree in Advertising and Propaganda with an emphasis on Marketing from Universidade Presbiteriana Mackenzie.