Redgrape Business Services
Dinesh M. is an Operation Analyst at Redgrape Business Services since January 2023, where responsibilities include coordinating marketing campaigns, supporting business partner acquisition, and testing marketing offer landing pages. Prior experience includes serving as a Business Process Lead at Tata Consultancy Services from October 2014 to December 2022, managing project performance reports, generating process documentation, and improving web-based portal performance. Dinesh also held various roles within Tata Consultancy Services, including Senior Process Associate, Process Associate, and Trainee, focusing on order management support, troubleshooting, and technical project execution. Earlier experience at Accenture involved processing medical claim documents and conducting root cause analysis. Dinesh holds a Bachelor of Commerce degree from A.V.C. College, completed in June 2013.
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Redgrape Business Services
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Redgrape Business Services is a subsidiary of the Direct Wines Group, the world's largest multi-channel home delivery wine retailer operating in UK, USA, Australia and New Zealand. Redgrape is the in-house IT delivery center for Direct Wines providing solutions in eCommerce, ERP, Business Intelligence, Testing and Support. Redgrape has evolved into a Centre of Excellence in eCommerce, ERP and Testing Practices for Direct Wines – providing accelerated value addition, enhanced innovation and superior collaboration. Based out of Chennai, Redgrape Business Services' vision is to deliver outstanding technology solutions to all of the Direct Wines' group companies that improve business processes, drive efficiencies, support rapid growth and elevate the overall customer experience to a different level