Daniel Wright

Technical Support at Regal.io

Daniel Wright has a diverse work experience. Daniel began their career in 2012 as the owner of Dan Wright Photography, where they promoted services on multiple channels, provided elite customer service, and collaborated with clients. In 2015, they joined Democracy Prep Public Schools as a Math Instructor, Instructional Coach, and Grade Level Leader, where they established and maintained data management systems, communicated data results with stakeholders, and adapted teaching methods and instructional materials. Most recently, in 2023, they joined Regal.io as a Technical Support, where they responded rapidly to inquiries, resolved a wide range of inquiries, and collaborated with teams to resolve issues and highlight trends in tickets.

Daniel Wright obtained their Master of Education from Concordia University-Portland in 2019, with a focus in Educational Leadership. Daniel also obtained their Master of Science from Hofstra University in 2015, with a focus in Music Teacher Education. In 2023, they obtained certifications in Delivering a World-Class Customer Support Experience from Intercom and in Google Data Analytics Specialization from Coursera.

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Regal.io

7 followers

Regal is the #1 cloud contact center for customer engagement. Regal’s cross-channel orchestration of phone, sms, email and chat conversations empowers your outbound contact center to drive better results from sales, and prevent customer churn. Leading brands like SoFi, Ro, Angi, AAA, Assure Health, Kin and Career Karma rely on Regal.io and the results speak for themselves - over $3B in revenue driven. Regal.io is based in NYC and is backed by leading investors including Emergence, Founder Collective and Homebrew.


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51-200

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