Director, Enterprise Sales

Relay, a Raleigh-based tech startup, is poised to revolutionize communication by empowering frontline workers. Our mission is both meaningful and ambitious. We recognize that frontline workers are the backbone of our economy, and we are committed to creating a device and cloud platform that enhances their efficiency, safety, and overall experience. Our innovative cloud solution leverages real-time communication, location data, and powerful insights, setting the new standard for frontline work. At Relay, we've pioneered an entirely new product category, comprising a robust, internet-enabled smart device and accompanying software suite. This breakthrough technology is already disrupting the B2B handheld radio industry and elevating the capabilities of frontline workers in various sectors. With proven product-market fit and a user-centric design that addresses genuine customer pain points, we are expanding our enterprise sales team to support and drive our remarkable growth.

We're hiring for a newly created position, Director of Enterprise Sales.

As the Director of Enterprise Sales, you will be at the forefront of Relay's extraordinary journey. You will take the lead in shaping and executing our enterprise sales strategy, propelling revenue growth, and solidifying our presence in the enterprise market segment. Your role is pivotal, as you will have the opportunity to build and guide a high-performing sales team, establish key customer relationships, and foster cross-functional collaboration to attain our ambitious sales objectives.

What Sets Us Apart:

• Exceptional Growth Opportunity: Relay is uniquely positioned for substantial expansion, providing you with an outstanding opportunity to make a substantial impact on our success. We are not just any startup; we are a thriving venture with untapped potential.

• Innovation and Disruption: We have created an entirely new product category, and you'll be at the forefront of disrupting the status quo in the B2B landscape.

• Proven Product-Market Fit: Our user-focused approach has already proven successful in solving real-world customer pain points, making your role even more rewarding.

• High-Impact Leadership: You'll have the chance to hire, lead, mentor a dynamic team of sales professionals, shaping the future of Relay's enterprise sales.

Qualifications and Location:

Please note that this role is based in Raleigh, NC. We are open to considering relocation for the right candidate who is excited to join our HQ market and be part of our remarkable growth story.

Are you ready to take part in this unprecedented journey and drive revenue growth in an exciting and rapidly expanding environment? Join Relay now and be part of our success story!

Apply today to be a part of Relay's exciting mission to empower frontline workers and transform the way we communicate.  

What you will do/impact:

• Sales Leadership: Build and lead a dynamic enterprise sales team, including hiring, coaching, and mentoring team members, setting clear sales targets, and providing regular performance feedback.
• Strategy Development: Develop and refine the enterprise sales strategy, including market segmentation, target customer profiles, pricing strategies, and competitive positioning.
• Customer Relationship Management: Cultivate and maintain strong relationships with key enterprise customers and partners, understanding their unique needs and ensuring exceptional customer satisfaction.
• Revenue Growth: Drive revenue growth through the acquisition of new enterprise clients and the expansion of existing accounts, consistently meeting or exceeding sales quotas and targets.
• Cross-functional Collaboration: Collaborate with product development, marketing, and customer success teams to align sales efforts with company objectives and ensure seamless customer onboarding and support.
• Market Analysis: Stay informed about industry trends, competitive landscape, and emerging opportunities, providing strategic insights to the executive team.
• Sales Process Optimization: Establish and optimize sales processes, including CRM utilization, lead generation, qualification, and sales forecasting.
• Culture Development: Exhibit and reinforce Relay’s core CHASE values. 

What you will bring to this role:

• Proven track record of at least 2 years of successful enterprise sales experience at a <$50M ARR startup.
• 5 years of experience in a leadership or management role, with a demonstrated ability to lead, mentor, and motivate a high-performing sales team.
• Strong understanding of enterprise sales processes, including pipeline management, account planning, and deal negotiations.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• A strategic thinker with a data-driven approach to decision-making.
• Entrepreneurial mindset, adaptability, and a willingness to thrive in a dynamic startup environment.
• Proven ability to meet or exceed sales quotas and targets consistently.

About us: company, culture & perks:

We have a culture where we empower our Relayers to do the best work in their lives. 

We call this idea BWIML (pronounced bee wimmel = Best Work In My Life).

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Annual credit towards items that promote productivity and/or wellness. This includes smartphones, fitness trackers, gym/fitness memberships, workout equipment and more.
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role