ReliabilityFirst Corporation
Jeffrey Craigo has a strong background in quality assurance and supplier management. Jeffrey started their career in 1992 at Eaton Corporation, where they held various roles including Manufacturing/Quality Engineer and Supervisor, Quality Assurance/Program Manager, Quality Assurance Manager/Ops Ex, and Director of Eaton Supplier Quality. During their time at Eaton, they led the development of improved systems and processes, established supplier excellence programs, and implemented Lean and Six Sigma initiatives. In 2005, they moved to Invacare, where they served as Director of Supplier Development, Senior Director of North America Sourcing, and Vice President of Global Quality. Jeffrey then joined Advanced Quality Sourcing Solutions, LLC in 2011 as a Business Partner and Consultant. Currently, they are working at ReliabilityFirst Corporation as the Senior Vice President of Reliability & Risk.
Jeffrey Craigo completed their high school education from Normandy High School in Parma, Ohio, from 1983 to 1985. Afterward, they pursued a Bachelor of Science degree in Industrial and Systems Engineering from Ohio University, graduating in 1989.
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ReliabilityFirst Corporation
ReliabilityFirst works to maintain the reliability, security and resilience of the electric grid across 13 states and the District of Columbia, which stretches from the Atlantic Seaboard to Lake Michigan. The electric grid is the backbone of our economy, is critical for our national security and necessary to support our public welfare. In fact, a reliable and secure electric grid is fundamental to our most basic daily routines and needs. Our mission is to ensure that this cornerstone to our national well-being is reliable and secure – not only for today but also for tomorrow. To achieve this mission, we bring together a diverse and broad spectrum of experts from across the nation with various professional, technical, and industry backgrounds. We identify and prioritize risks facing our electric grid; determine sustainable mitigation strategies to address these identified risks; and develop and deploy communication and outreach strategies to drive awareness and further ensure risk resolution. Our team includes electrical engineers, computer engineers and cyber security experts, statisticians and risk experts, attorneys and regulatory experts, professional auditors, systems engineers, organizational design experts, and professional trainers. ReliabilityFirst is one of only six companies across North America that are responsible for this vital work under Federal Energy Regulatory Commission (FERC)-approved delegation agreements with the North American Electric Reliability Corporation (NERC). Specifically, our company is responsible for the reliability and security of the electric grid in the Mid-Atlantic and Great Lakes areas of the United States, which includes all or portions of Delaware, New Jersey, Pennsylvania, Maryland, Virginia, Illinois, Wisconsin, Indiana, Ohio, Michigan, Kentucky, West Virginia, Tennessee, and the District of Columbia. We are proud to call Cleveland, Ohio our home.