Reliance Matrix
Christopher Smith has a diverse range of work experience spanning multiple industries. christopher began their career at Kemper Insurance in 1996, where they held various roles including intake, case manager, trainer, business technical analyst, and team leader. christopher then transitioned to Kemper, Broadspire, and Aetna where they continued in a similar capacity until 2006. Christopher then joined Aon Hewitt in 2006 as the LOA Best Practice Leader. christopher later became a Solution Architect, responsible for maintaining expertise in all products and services and collaborating with domain leaders. In 2011, they were promoted to Director of Operations, managing financial responsibilities and client relationships for 30 clients. In 2013, Christopher moved to Reliance Matrix where they initially served as the AVP of Product Development and Customer Experience before being promoted to Vice President of Product Solutions. In this role, they oversee product solutions and strategy. The summary highlights Christopher's extensive experience in operations, client relationship management, product development, and leadership roles within the insurance and benefits industry.
Christopher Smith attended Christopher Newport University from 1992 to 1994. Prior to that, they completed their high school education at Gloucester High School.
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Reliance Matrix
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Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.