Reliance Matrix
Daissys Estrada serves as the National Client Manager at Reliance Matrix, where responsibilities include overseeing customer experiences and managing client relationships. Estrada's career spans over two decades in the insurance and benefits industry, with prior roles at Aflac as an Independent Agent and Case Manager, along with various counseling positions at Benefits Technologies, Univers Workplace Solutions, and Colonial Life. Through these positions, expertise in educating clients about voluntary benefits and ensuring successful implementations has been demonstrated. Estrada also held the role of Vice-President of Sales and Marketing at Colonial Guaranty & Title Inc., focusing on customer service innovations in the title insurance sector. Education was completed at Florida International University, earning a Bachelor of Arts in Finance Marketing and International Business.
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Reliance Matrix
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Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.