Reliance Matrix
John Taglienti is a seasoned IT professional with extensive experience in desktop support and technical analysis. Currently serving as a Desktop Support Engineer at Reliance Standard since September 2021, John provides in-house support for software and hardware issues and troubleshoots network connectivity problems related to Cisco ISE. Prior to this role, John worked at CubeSmart from December 2018 to September 2021 as a Support Analyst II, offering support to over 1,200 stores and serving as an escalation point for complex service requests. Earlier experiences include roles as Support Analyst I at CubeSmart, and Academic Operations/Faculty Support at Peirce College, along with experience in refurbishing and repairing computers at Nonprofit Technology Resources. John holds a Bachelor of Science in Information Technology from Peirce College and an Associate's degree in Information Technology from ITT Technical Institute.
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Reliance Matrix
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Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.