Reliance Matrix
Susan Padalewski is an accomplished professional with extensive experience in business and analytics, currently serving as the Director of Business & Analytics at Reliance Matrix since September 2021. Prior to this role, Padalewski held various positions within Reliance Matrix, including Director of Strategy and Analytics and Director of PreSale Operations, where responsibilities included managing client service delivery, employee development, and ensuring the effectiveness of sales operations. Padalewski has also served as Director of Product Management at Prudential Financial, Director of Underwriting Analytics at The Guardian Life Insurance Company of America, and Managing Consultant at Cambridge Advisory Group, showcasing a strong track record in project management, strategic solution development, and operational performance analysis in the insurance and benefits sectors. Earlier in the career, Padalewski was the Director of National & Major Accounts at BlueCross BlueShield of Western New York, overseeing a significant client base. Susan Padalewski holds a Bachelor’s degree in Communications from the University at Buffalo.
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Reliance Matrix
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Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.