RemoteReps (Formerly CC Capital Group)
Shanice S Williams is a seasoned professional with extensive experience in customer service and sales roles across various industries. Currently serving as a Retention Specialist at RemoteReps since May 2022, Shanice has previously held positions including Telemarketing Sales Representative at Rampart Marketing Limited and Customer Service Representative at NK Customer Solutions LTD. Additional expertise includes a compliance officer role at MICAF, where responsibilities involved auditing and monitoring field activities, and customer service positions at Sutherland and DG Call Sales Solutions Limited, focusing on customer interaction and sales processes. Education includes an Entry Level Certification in Human Resources from Distinction College and a Caribbean Secondary Examination Council qualification from St Mary High School.
This person is not in any offices
RemoteReps (Formerly CC Capital Group)
Our complete managed-services can provide your growing business with a scalable, guaranteed-to-perform remote workforce. We alleviate the burden of hiring–from recruiting and interviewing to training and management–allowing you to stay focused on the results. -Recruiting & Hiring We actively nurture a global network of experienced professionals, putting the top talent at your fingertips. -Planning Script development, campaign guidance and other best practices to reduce inefficiency. -Training Sales and customer service training are our specialty. -Managing We maintain exceptional productivity and performance, while handling payment, taxes, IT and other overhead. We specialize in providing U.S-based brands with sales and customer support reps over phone, chat and email. Our remote workforce can be deployed quickly, eliminating unnecessary expenses, inefficiencies and other lost revenue. Sales: Leverage our professional reps to advanced you toward your goals. - Appointment Setting - Cold Calling - Email Prospecting - Client Retention Sales - Lead Generation - Closed Sales - Live Sales Chat Customer Support: Cut customer service costs in half while increasing productivity. - Inbound Customer Support - Virtual Receptionist - Technical Support - Live Chat Support