Catherine O.

Catherine O. is an experienced IT professional specializing in quality assurance and client services. Currently serving as IT Lead - Quality Assurance at RenaissanceRe since February 2022, Catherine has a strong background that includes roles as Senior Quality Assurance Analyst at RenaissanceRe, Senior Test Analyst and Test Analyst at Davy, and QA Analyst at Chartered Professional Accountants of Ontario. Expertise includes end-to-end testing using Dynamics CRM alongside third-party applications, with a focus on various internal processes. Earlier experience at Telefónica involved administration and sales, managing business accounts in the SME sector, and ensuring high levels of customer satisfaction. Catherine holds an Associate's degree in Computer Science from National College of Ireland and a Bachelor's degree in Business from Technological University of the Shannon.