Anna Hobbs

Anna Hobbs has a diverse work experience spanning over two decades. Anna currently works as a Technical Operations Manager at RES since July 2019. Prior to that, they were an IT Services Manager at Burberry from March 2018 to June 2019. From October 2016 to February 2018, they served as an Operations Manager (Infrastructure) at Williams Lea Tag, where they were responsible for managing various support activities.

Before joining Williams Lea Tag, Anna Hobbs worked at Pitney Bowes (previously Emtex) for a significant period. During their time there, they started as a support analyst and eventually became a Technical Support Manager. Anna'srole involved providing training, support, and services for a new product called VDE, leading a global team, and developing regional teams.

From 2000 to 2003, they worked at Network Rail as a Knowledge Management and Training Material Workstream Leader. Anna played a pivotal role in implementing processes for data maintenance and managing a training project for an Asset Management Programme.

Anna Hobbs also has experience working at Cable and Wireless Communications as a Knowledge Base Developer, Mercantile Mutual Insurance as a Project Office and Communication Administrator, Environmental Protection Authority as an Office Administrator, London to Sydney Overland Expedition as an IT and Communications Manager, and Thames Valley University as a Lecturer in Business IT and Quantitative Methods Courses.

Throughout their career, Anna Hobbs has gained expertise in various areas including technical operations, IT services management, infrastructure management, support and training, knowledge management, and project administration.

Anna Hobbs graduated from SouthBank University in 1994 with a Bachelor's Degree in Business Studies. In terms of additional certifications, they obtained the ITIL Practitioner certification from AXELOS Global Best Practice in December 2017, as well as the ITIL Foundation certificate in IT Service Management from the same institution in September 2017. Anna also holds a Microsoft Certified Professional (2001) certification, specifically in 070-176, from Microsoft. The exact month and year of obtaining this certification is not provided.