RepsMate
Ovidiu Mihăilă is an accomplished professional with extensive experience in funding and innovation. As the Founder of fundingloop since January 2020, Ovidiu leads a Swiss advisory firm that aids tech-driven innovators in acquiring EU and VC funding. Ovidiu serves as an Adviser at RepsMate, a startup focused on enhancing customer experience management through real-time conversational insights, and as an Expert for the European Commission since December 2022. Previous roles include Innovation Funding Manager and EU Funding Adviser at Bitdefender, EU Grants & Management Consultant at Accreo Romania, Business Development Manager at OCCASIO Europe, and Managing Consultant/Trainer at MHL Group Romania. Ovidiu holds a BA in International Relations/European Studies from Babes-Bolyai University, earned between 2003 and 2006.
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RepsMate
RepsMate is a conversation intelligence platform that integrates with existing telephony, chat, and email systems. By providing organizations with the tools to empower their agents, it ensures top-notch service in every interaction. RepsMate analyzes all customer interactions, identifying areas for improvement and transforming them into actionable insights. This targeted approach helps address specific weaknesses in customer-facing departments, leading to more satisfied customers, increased operational efficiency and revenue growth.