RepsMate
Razvan Guster is an experienced professional in the fields of account management and frontend development, currently serving as an Account Manager and Business Support Specialist at RepsMate since May 2023, while also working as a Frontend Developer at Creative Motion. Prior experience includes frontend development roles at Sincron Software and Veelancing, along with an internship at Honeywell and a position as a Production Operator at EMDEP TestBoards. Razvan holds an Engineer's degree in Mechatronics, Robotics, and Automation Engineering from the University POLITEHNICA of Bucharest, earned between 2017 and 2022.
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RepsMate
RepsMate is a conversation intelligence platform that integrates with existing telephony, chat, and email systems. By providing organizations with the tools to empower their agents, it ensures top-notch service in every interaction. RepsMate analyzes all customer interactions, identifying areas for improvement and transforming them into actionable insights. This targeted approach helps address specific weaknesses in customer-facing departments, leading to more satisfied customers, increased operational efficiency and revenue growth.