RepsMate
Rimniceanu Mirela currently serves as an Investor at ChatLabs, focusing on an AI-powered social experience platform, and as a Finance and Business Advisor at WALDEVAR, engaging in financial investment project assessments. Additionally, Rimniceanu is a member of the board advisory team at RepsMate, which specializes in AI-powered conversational intelligence, and at Maison Madame A. Past roles include an international consulting project for Laborelec and entrepreneurial efforts in educational projects. Rimniceanu's extensive experience in financial leadership spans positions as CFO in various companies, including Gameloft and Richter Gedeon, where responsibilities encompassed budget management, financial analysis, and operational improvements. Educational qualifications include an Executive MBA from ESCP Business School, an Executive Education Program from Texas McCombs School of Business, and Master's and Bachelor's degrees from Academia de Studii Economice din București, along with ACCA accreditation. Rimniceanu has received notable recognition, including awards from the LVMH Innovation Awards and Deloitte Technology Fast 50.
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RepsMate
RepsMate is a conversation intelligence platform that integrates with existing telephony, chat, and email systems. By providing organizations with the tools to empower their agents, it ensures top-notch service in every interaction. RepsMate analyzes all customer interactions, identifying areas for improvement and transforming them into actionable insights. This targeted approach helps address specific weaknesses in customer-facing departments, leading to more satisfied customers, increased operational efficiency and revenue growth.