Reputation
Daniel Pliego is an accomplished Sr. Business Intelligence Analyst at Reputation, where responsibilities include implementing and maintaining a business intelligence stack to enhance reporting across the organization and leading the development of DataMart architecture. Previous roles include Business Intelligence Developer at MindPath Care Centers, Data Conversion Analyst at Austin Community College, and Reporting Analyst at Vistar, A PFG Company, where Daniel showcased expertise in automating reporting, improving data processes, and maintaining data integrity. Earlier experience includes serving as a Business Analyst and Implementation Specialist at Blue Moon Digital, Inc. and as a Senior Advisor at Gartner, where success was achieved in revenue generation and stakeholder communication. Daniel holds a Master's degree in Management Information Systems and Services with a focus on Business Intelligence from the University of Colorado Denver, and a Bachelor's degree in Recreation and Tourism Management from Texas A&M University, complemented by a certificate in Leadership Study and Development.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.