Reputation
Erin Terry is an experienced sales development professional with a strong background in training and onboarding processes. Currently serving as a Sales Development Manager at Reputation since October 2020, Erin has effectively implemented new hire onboarding processes and developed training programs for sales teams. Previous roles at Indeed.com included Sales Development Representative and Account Executive, where Erin demonstrated skills in client education and consultation. Prior experience at Ortho Molecular Products as an Inside Sales Representative focused on educating clients about nutraceutical products. Erin holds a Bachelor's degree in Exercise Sports Science from Judson University and is pursuing a Doctor of Acupuncture and Oriental Medicine degree at the Phoenix Institute of Herbal Medicine and Acupuncture.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.