Reputation
Hannah Cooke, MBA, ACMA CGMA, has extensive experience in accounting and finance, currently serving as Sr. Manager of International Accounting at Reputation since March 2016, where previous roles included International Accounting Manager and Staff Accountant for the EMEA region. Prior to Reputation, Hannah held the position of Finance Accountant at Sovex Limited from March 2015 to March 2016 and worked as a Group Accounts Assistant at HS Ocean Group from November 2011 to March 2015. Hannah holds an MBA in International Business Management and a BA in Business Management, both from Liverpool John Moores University, completed between 2008 and 2012.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.