Reputation
Hannah Wolter is a seasoned professional in social insights and data analytics with a robust background in business and digital media. Currently serving as a Senior Social Insights Analyst at Reputation since May 2022, Hannah previously held roles as an Account Analyst at Advertising Production Resources and a Data Analyst Intern at Premium Parking. Other experiences include working as a Production Assistant at Cuppa Joe Films and in Business Intelligence for the New Orleans Saints, alongside creative roles such as Film Director at Tulane University School of Digital Media Production and Social Media Manager at Mardi Gras Productions Inc. Hannah holds a Master's degree in Business Analytics and dual Bachelor's degrees in Management (Marketing) and Digital Media Production from Tulane University, complementing academic experience with an international study stint at UNSW.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.