Reputation
Jenna Giglio is a seasoned professional in sales development and enablement, currently serving as Senior Manager of Sales Development at Reputation since January 2020, where leadership encompasses a team of 21 Sales Development Representatives (SDRs). Jenna directly oversees two SDR Managers and six Enterprise SDRs, and previously spearheaded the Inbound SDR Motion, achieving a remarkable 124% annual attainment rate with zero turnover. Jenna's extensive experience also includes roles at Crew as a Mid-Market Sales Representative and Yelp as a Senior Franchise Account Executive, where responsibilities involved managing sales pipelines and executing full sales cycles. Jenna holds a Bachelor’s Degree in Advertising from Southern Illinois University, Carbondale.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.