Reputation
Joe Burton is currently the Chief Executive Officer at Reputation, a platform that manages consumer feedback. Joe also serves as a Member of the Board of Directors at AVI-SPL, a digital workplace services provider. Prior to this, Joe was the CEO of Telesign and held various executive roles at Poly, including President and CEO. With a background in engineering and technology, Joe has also worked at companies such as Cisco Systems and Active Voice Corp. Joe has completed programs at Stanford University Graduate School of Business and holds a BS in Computer Information Systems from Excelsior University.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.