Reputation
Kala Nalladiyil Saseendran is a seasoned software engineer with extensive experience in developing and integrating software solutions across various industries. Currently serving as a Senior Software Engineer at Reputation since May 2022, Kala has previously held senior engineering positions at eBay and Cognizant. At Cognizant, significant contributions included the development and migration of services to Spring Boot-based microservices for Apple and participating in multiple projects for Nissan Japan, focusing on data migration and application modifications. Prior experience includes software engineering roles at Tech Mahindra, where Kala developed features for social networking applications and contributed to various projects for clients such as General Electric. Educational qualifications comprise a Master of Business Administration in Human Resources Management from the University of Madras and a Bachelor of Science in Computer Science from JJ College of Arts and Science.
Reputation
11 followers
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.