Reputation
Kelli Wilson is an Advanced Client Solutions Manager at Reputation.com, where responsibilities include managing client reputations in an era of digital accessibility and online reviews since January 2013. Prior to this role, Kelli served as a Recruitment Consultant for Michael Page International, focusing on Sales & Marketing and Lifesciences in the San Francisco office. Previous positions also include Director of Strategic Partnerships at Savvy Source and Inside Sales Representative and Customer Relations at the San Francisco Giants. Kelli holds a Bachelor of Arts degree in Communication with a minor in Sports Management from UC Santa Barbara and is a graduate of South Tahoe High School.
Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.