Richard Davey

Richard Davey is a seasoned professional in customer success management with extensive experience across multiple sectors. Currently serving as Director of Customer Success (EMEA) at Reputation since April 2021, Richard has successfully built and developed a Customer Success team covering the UK, DACH, and France, while overseeing customer success propositions across various segments. Prior roles include Senior Customer Success Manager at Upland Software and Head of Customer Success at Rant & Rave, where significant achievements involved integrating teams and enhancing customer experience strategies. Richard's background also includes impactful positions at RWE npower, OCR, and other organizations, where responsibilities spanned customer experience strategy development and policy advisory roles. Academic credentials include an MSc in Social Research Methods from Loughborough University and a BA (Hons) in Social Policy from the University of York.