Reputation
Sean McGrane is an accomplished professional with extensive experience in technical solutions, project management, and IT infrastructure across various industries. Currently serving as Manager of Technical Solutions at Reputation since 2021, Sean combines design and fabrication skills at SPM Design Works, where collaboration with clients focuses on product innovation and market research. Previous roles include Senior Project Manager at International Justice Mission, IT Director and Project Manager at Würk, and IT Manager at Scrum Alliance, where Sean established an IT department for a non-profit organization. Other notable positions include IT Service Delivery Manager at DB Schenker and Director of IT at SharpShooter Imaging, highlighting a strong background in IT strategy and transformation. Sean holds a Bachelor's of Science in Engineering Management and several certifications, including ITIL V3 Foundation and Project Management Professional (PMP).
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Reputation
11 followers
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.