Reputation
Silcani Cabrera, FMP, currently serves as the Director of Real Estate and WPS at Reputation.com since January 2021. Prior experience includes roles as Regional Facilities Manager at Zoox from June 2019 to January 2021 and ServiceNow from June 2015 to June 2019, where responsibilities encompassed facility planning and layout. Prior positions held include Lead Technician at Cushman & Wakefield, Inc. @ Nvidia Corp, Service Manager at Osmotron/Liquos Corp., Purchasing/Logistics Coordinator at Intraline, Inc., and Assistant Buyer/Warehouse Operations at August Supply, Inc. Educational background includes attendance at Woodside High from 2000 to 2004.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.