Research Triangle Institute
Yashikra Bishop is an experienced IT professional currently serving as Manager of IT User Support at RTI International since August 2008. Yashikra has held various roles within the organization, including Supervisor of IT User Support and Support Services Quality Assurance Specialist, focusing on managing desktop support operations, technology enhancements, and quality assurance metrics. Prior experience includes roles at MeadWestvaco and Affiliated Computer Services, where Yashikra addressed and resolved technical issues for a large user base. Early career experience includes a position as a High School Teacher in the Computer and Technology Department at Colegio Adventista Metropolitano in Panama. Yashikra holds multiple certificates in Business Essentials, Technical Communication, and Computer Networking, along with a Bachelor’s degree in Computer Engineering from Universidad Latinoamericana de Ciencias y Tecnologia.
Research Triangle Institute
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RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on them to answer questions that demand an objective and multidisciplinary approach—one that integrates expertise across the social and laboratory sciences, engineering, and international development. They believe in the promise of science, and they are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world.