Resimac
Mark Baylon is an experienced professional with a background in customer care and training, currently serving as the Knowledge and Training Manager at Resimac since September 2018. Prior roles at Resimac include Senior Customer Care and Trainer and Customer Care Officer. Mark's experience extends to Bureauserv Global Inc., where customer service responsibilities were undertaken from May 2014 to March 2018, and earlier employment at Starbucks Philippines as a Barista from May 2010 to May 2014. Mark holds a Bachelor of Science in Information Technology from STI College, completed in March 2012.
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Resimac
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Resimac Group Ltd (“Resimac Group”) is a leading non-bank lender and multi-channel distribution business. Its fully integrated business model comprises originating, servicing and funding prime, non-conforming residential mortgages and asset finance products in Australia and New Zealand. With over 300 people operating across Australia, New Zealand and the Philippines, Resimac Group has in excess of 55,000 customers with a portfolio of home loans on balance sheet of over $13 billion, an asset finance portfolio over $600 million, and total assets under management of over $14 billion. Resimac Group has issued over $45 billion of mortgage-backed securities in domestic and global markets since 1987. It has access to a diversified funding platform with multiple warehouse lines provided by domestic and offshore banks for short-term funding in addition to a global securitisation program to fund its assets longer term.