Cyndi S.

Cyndi S. is a seasoned professional with extensive experience in customer support and operations management, currently serving as the Customer Support Team Lead at ResMan Property Management Software since September 2015. In this role, Cyndi S. leads a technical support team of 11 representatives, effectively handles complex cases, and drives performance metrics to ensure exceptional customer experiences. Prior to ResMan, Cyndi S. owned CSM Business Solutions and held key positions as a Senior Training Specialist at Bio-Rad Laboratories, Manager of Client Services at Quickcare, Director of Customer Service at MONI Smart Security, and Client Services Manager at Credit Solutions. Cyndi S. has consistently demonstrated expertise in training, project management, and quality assurance, contributing to significant improvements in customer satisfaction and operational efficiency throughout various organizational settings.