Resonate CX
Arsentii Zakharchenko is an experienced Senior DevOps Engineer at Resonate CX, with a career spanning from December 2020 to the present and prior roles as Dev Ops Engineer II, Software Engineer II, and Software Engineer I within the same company. Before joining Resonate CX, Arsentii worked as a System Integration Specialist at SIC UGORIA jsc from July 2017 to July 2018 and as a Technical Support Specialist at City Hospital from December 2015 to November 2016. Arsentii holds a Master of Information Technology from Monash University, completed from 2018 to 2020, and a Bachelor's degree in Software Engineering from Yugra State University, obtained between 2011 and 2015.
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Resonate CX
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Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line. Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate.CX's platform is designed to systematically improve customer experience. We’ve built one of the world’s leading VoC, VoE, and Experience Management – platforms that empower delightful experiences and drive revenue for our customers across industries, for brands that want to take the lead using the “experience advantage.”