Resonate CX
Crystal Diaz is a seasoned finance professional with extensive experience in financial management and leadership roles. Currently serving as Financial Controller at Resonate Solutions since January 2022, Crystal previously held the position of Principal at Leap Accounting Solutions from January 2018 to December 2021. Additionally, Crystal contributed as Learning Chair for the EO Accelerator and Executive Program at EO Sydney from April 2017 to January 2018, focusing on empowering entrepreneurs to increase their business revenues. Prior experience includes serving as Financial Controller and Company Accountant at Collective Intelligence Group from January 2011 to January 2018. Crystal is a qualified member of the CPA Australia Program, having completed the program between 2012 and 2015.
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Resonate CX
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Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line. Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate.CX's platform is designed to systematically improve customer experience. We’ve built one of the world’s leading VoC, VoE, and Experience Management – platforms that empower delightful experiences and drive revenue for our customers across industries, for brands that want to take the lead using the “experience advantage.”