Resonate CX
Joris Dries is a seasoned technology leader with extensive experience in various roles. Currently serving as CTO and Co-founder at Resonate Solutions since April 2009, Joris also holds the position of CTO at Gamoti, where responsibilities encompass all technical aspects of the company. Previous experience includes a contract role as a Developer at Tequila/Digital, focusing on web development, and as an Application Developer at Integrated Control Systems, where Joris developed the IMPAC10000 management system. Joris’s early career includes a consulting and project management role at Xerox Global Services, contributing to a project for the Ministry of Finance. Joris holds a Master's degree in Computer Science from Vrije Universiteit Brussel, completed in 2004.
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Resonate CX
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Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line. Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate.CX's platform is designed to systematically improve customer experience. We’ve built one of the world’s leading VoC, VoE, and Experience Management – platforms that empower delightful experiences and drive revenue for our customers across industries, for brands that want to take the lead using the “experience advantage.”