JQ Lee

Head Of Customer Experience at Respond.io

JQ Lee has a diverse work experience in various industries. In 2020, they were a Senior Content Manager at respond.io, where they focused on Knowledge Base Documentation and Video Content. JQ spearheaded, managed, and launched a new Knowledge Base external documentation in two months, and supervised Video Content production. JQ was also a Video Content Creator for YouTube in 2017 and a Livestream Content Creator for Shopee in 2020. In 2014, they were a Web Editor for the Lifestyle Section of 12FLY.com.my (Malaysia Harmony Tours & Travel). JQ founded www.jqtalks.blogspot.com in 2007, where they were a Full-Time Blogger and wrote content on Beauty, Fashion, Travel, Food, Movies and Tech. In 2013, they were a Writer for Campus Plus Magazine, a PR & Communications Executive for Genting Malaysia Berhad in 2012, an Intern for Resorts World Genting in 2012, and an Intern/Contributor for MIRRORs Magazine by Green Earth Publication in 2011. JQ was also a Taylor's Official Student Blogger and a Taylor's Student Helper at Taylor's University in 2008.

JQ Lee has a diverse educational background. In 2003-2007, they attended SMK Convent Klang and obtained PMR & SPM. In 2008-2009, they attended Taylor's University College and obtained a Foundation degree in Communication. In 2009-2012, they attended Taylor's University and obtained a UniSA Bachelor of Arts in Communication & Media Management. In 2015-2017, they attended Taylor's University and obtained a Master of Communication in Communication and Media Studies. In 2020, they attended the University of Virginia and obtained a Certificate in Marketing Analytics. In addition, they have obtained several certifications, including The Fundamentals of Digital Marketing from Google Digital Garage in 2021, Marketing Analytics from the University of Virginia Darden School of Business in 2020, Digital Thinking from 95% The Business Culture Consultancy in 2013, and Google Analytics for Beginners from Google in 2020.

Location

Selangor, Malaysia

Links

Previous companies


Org chart


Teams

This person is not in any teams


Offices

This person is not in any offices


Respond.io

21 followers

Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.