Respond.io
Sana Nazir is a seasoned technical writer with extensive experience in documentation across various sectors. Currently serving as a Technical Writer at respond.io since July 2023, Sana previously held technical writing roles at EDETEK, Inc. and TechArete. Prior to these positions, Sana worked as a Senior Technical Documentation Specialist at TechArete and as a Technical Writer at LMKR (Pvt) Ltd, where documentation was produced for software like DecisionSpace Integration Server and PetroBank Master Data Store. Earlier experience includes roles at Elixir Technologies Pvt. Ltd. as a Communication and HCI Engineer, and ikonami as a Technical Documentation Specialist. Sana began a career with an internship focused on web-based applications. Educational qualifications include a BS in Computer Information Sciences from PIEAS, obtained between 2003 and 2007.
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Respond.io
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Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.