RESPONDA AB
Ida Bäckström currently holds the position of Chief Marketing Officer at RESPONDA AB since September 2022. Prior to this role, Ida was the Marknadschef at Merresor AB, part of Transdev, from August 2020 to August 2022. Earlier experience includes Marknadsansvarig and Central marknadskoordinator at BRA - Braathens Regional Airlines from August 2016 to June 2020, and Marknadskoordinator at Kalix Tele24 AB from November 2013 to July 2016. Ida also served as Projektledare and Marketing Coordinator at JENSEN education between April 2008 and November 2013, as well as Kommunikatör at Swebus AB from January 2006 to April 2008. Education includes a Master's degree in Communication and Media Studies from Karlstad University, obtained from 2002 to 2006, and a diploma from Spånga Gymnasium, attended from 1996 to 2000.
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RESPONDA AB
Responda is a provider of professional response service for companies. Everything from temporary telephone fitting to overall responsibility for the exchange number and customer service. Our services are fully adapted to the customer's needs. With our assistance, the customer can focus on their core business and be confident in the knowledge that the company is represented in an exemplary way. High quality and customer-friendly partnerships are central to us. From experience we know that it is the melody for creating long-term and functioning relationships. We are building for the future and with focus, commitment and our professional telephones will be even better and thus further raise the industry standard. But above all, we must improve our customers' competitiveness with our customized solutions. Responda focuses on a few services and is at the forefront of each area. By only working with incoming calls, we have created a pleasant working climate with very low staff turnover. Rome was not built in a day and the expertise of our employees is the key to the high quality that permeates the entire organization. Responda strives to find the right service and level for all its customers and the goal is to take as much responsibility as possible. We see our customers as colleagues and always want to get continuous information about what is happening at the company. In fact, it is so important that a separate department is set up that only deals with these issues. All in order to maintain a high quality of our services. Internally we talk about two things the heart and the brain. Our heart is made up of our hand-picked telephones, while our brain is the first-class technology platform that, with its openness, allows us to achieve our goal: "To deliver customized answering services". Org.no: 556754-1395 Postal: 40142-2 Seat: Danderyd