Responsive
Helene Halliday possesses extensive experience in customer success and learning design, currently serving as a Learning Experience Designer and previously holding positions as Senior and Customer Success Manager at Responsive since October 2021. Prior to this role, Helene worked as a Customer Success Associate at RFP360, a Responsive company, from December 2020 to September 2021. Helene's background also includes 2.5 years as a Flight Attendant with American Airlines, demonstrating a strong commitment to customer service. Earlier experience includes a role as Merchandise and Service Coordinator at Ulta Beauty, where rapid promotion to Assistant Manager occurred due to recognized leadership potential. Helene began a professional journey with a Research Intern position at Indiana University Bloomington, focusing on administrative support and research activities. Helene holds a Bachelor of Arts degree in Sociology from Indiana University Bloomington, earned in 2016.
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Responsive
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Founded by a trio of former RFP responders in 2015, RFPIO streamlines the RFP response process through collaboration tools, a consolidated answer library, and an AI-enabled recommendation engine. With a single-minded focus on efficiency, we’re on a mission to give time back to our customers — giving them the freedom to spend their time on whatmatters most. We operate in 100 countries and serve over 70,000 users around the world. Customers include Microsoft, Adobe, LinkedIn, FireEye, and Google.