Responsive
Ian Bartlett is a seasoned professional in customer success and experience, currently serving as a Senior Customer Success Manager at Responsive since January 2020. In this role, Ian leads strategic implementation and adoption initiatives, advocates for customer needs, and collaborates with internal teams to enhance product development and training processes. Previously, Ian held various positions at Sightbox, including Customer Experience Specialist and Squad Captain, where responsibilities included facilitation of administrative coordination and content creation. Ian's earlier experience includes team leadership roles at Routh Crabtree Olsen and customer reporting at Northwest Trustee Services. Ian holds a Bachelor of Science in Psychology from the University of Oregon and furthered education at Portland State University.
Responsive
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Founded by a trio of former RFP responders in 2015, RFPIO streamlines the RFP response process through collaboration tools, a consolidated answer library, and an AI-enabled recommendation engine. With a single-minded focus on efficiency, we’re on a mission to give time back to our customers — giving them the freedom to spend their time on whatmatters most. We operate in 100 countries and serve over 70,000 users around the world. Customers include Microsoft, Adobe, LinkedIn, FireEye, and Google.