Joy H.

Joy H. is an experienced professional in customer success and management, currently serving as the Director of Customer Success at RethinkFirst since June 2020, having previously held roles such as Customer Success Manager and Practice Management Implementation Specialist at the same organization. Prior experience includes positions at Faithful Living PCH as Assistant PCH Administrator, Swank Early Skills Development as Business Manager, and Inperium Management Services, Inc. as Revenue Cycle & EMR Manager. Joy H. has also worked as Clinical Implementation Coordinator at Keystone Human Services and as an Adjunct Professor of Business at Thaddeus Stevens College of Technology. Earlier career roles include Program Resource Coordinator at Friendship Community and Owner/Director at Conoy Childcare. Joy H. holds a Bachelor of Organizational Leadership and a Master of Business Administration from Eastern University.